An information management approach for supply chain disruption recovery

• Type: Article in International Scientific Journal
• Date: 2020

Authors

Messina, D (Author) Other; Barros, AC (Author) Other; António Lucas Soares (Author) FEUP; Matopoulos, A (Author) Other

Journal

Title: International Journal of Logistics Management

Vol. 31

Pages: 489-519

ISSN: 0957-4093

Publisher: Emerald

Indexing

ISI Web of Knowledge - 33 Citations

Scopus - 38 Citations

Other information

Authenticus ID: P-00S-JD3

DOI: 10.1108/ijlm-11-2018-0294

Abstract (EN): Purpose To study how supply chain decision makers gather, process and use the available internal and external information when facing supply chain disruptions. Design/methodology/approach The paper reviews relevant supply chain literature to build an information management model for disruption management. Afterwards, three case studies in the vehicle assembly sector, namely cars, trucks and aircraft wings, bring the empirical insights to the information management model. Findings This research characterises the phases of disruption management and identifies the information companies use to recover from a variety of disruptive events. It presents an information management model to enhance supply chain visibility and support disruption management at the operational level. Moreover, it arrives at two design propositions to help companies in the redesign of their disruption discovery and recovery processes. Originality/value This research studies how companies manage operational disruptions. The proposed information management model allows to provide visibility to support the disruption management process. Also, based on the analysis of the disruptions occurring at the operational level we propose a conceptual model to support decision makers in the recovery from daily disruptive events.

Language: English

Type (Professor's evaluation): Scientific

No. of pages: 31