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Broadening Service Customer Experience with an Activity-Centric perspective

Title
Broadening Service Customer Experience with an Activity-Centric perspective
Type
Summary of Presentation in an International Conference
Year
2016-06
Authors
Jorge Teixeira
(Author)
FEUP
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Lia Patrício
(Author)
FEUP
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Raymond P- Fisk
(Author)
Other
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Conference proceedings International
Pages: 563-568
AMA SERVSIG 2016 International Service Research Conference
Maastricht University, The Netherlands, 17-19 June 2016
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Type (Professor's evaluation): Scientific
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