Abstract (EN):
This paper focuses on the telework support to the so-called Small Information-based Organisations, where all activities involve information processing and transfer, usually among sub-contracted teleworkers. Most of these companies run by managing multiple parallel projects, i.e. one-of-a-kind business processes, each project usually involving remote activity execution by teleworkers. There is therefore a clear demand for workflow management systems supporting telework, featuring facilities that further enhance traditional office automation systems by filling the required support to geographically distributed co-operative work. The work presented was undertaken during a telework workflow management system requirements' specification, to support the so-called Small Information-based Organisations. To this end, we analysed the virtual enterprise life cycle, identifying the required modelling tool types for each of the required steps. The consecutive project steps from project planning to co-ordination were then identified, with special relevance to the definition of the so-called execution primitives and to the support of human interaction through the speech-act theory. This approach allowed the description of a consistent life-cycle approach from project planning to coordination.
Language:
English
Type (Professor's evaluation):
Scientific
No. of pages:
12