Abstract (EN):
In today's changing environments, organizational design must take into account; the fact that business processes are incomplete by nature and that they should be managed in such a way that they do not restrain human intervention. In this paper we propose the embedding of social software features, such as collaboration and wiki-like features, in the modeling and execution tools of business processes. These features will foster people empowerment in the bottom-up design and execution of business processes. We conclude this paper by identifying some research issues about the implementation of the tool and its methodological impact on Business Process Management.
Language:
English
Type (Professor's evaluation):
Scientific
No. of pages:
12