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Interaction Design and Analysis

Code: ICPD0031     Acronym: ADI

Instance: 2019/2020 - 1S

Active? Yes
Responsible unit: Department of Communication and Information Sciences
Course/CS Responsible: Third cycle of studies in Information and Communication in Digital Platforms

Cycles of Study/Courses

Acronym No. of Students Study Plan Curricular Years Credits UCN Credits ECTS Contact hours Total Time
ICPD 14 ICPD - Study Plan 1 - 6 -

Teaching Staff - Responsibilities

Teacher Responsibility
Óscar Emanuel Chaves Mealha

Teaching - Hours

Theoretical and practical : 3,75
Type Teacher Classes Hour
Theoretical and practical Totals 1 3,75
Óscar Emanuel Chaves Mealha 1,90
Maria Fernanda da Silva Martins 1,85

Teaching language

Suitable for English-speaking students

Objectives

The purpose of this course is to build a theoretical framework centered on technological mediation, particularly in human-computer interfaces, to consolidate the proposed PhD project of each student. The contribution of this course should be developed according to several complementary perspectives and culminate in the following specific objectives:


i) survey of problem cases in contexts of communication and / or information determined by the theme of each PhD project;

ii) analytical evaluation of a sustained interaction problems of usability and accessibility heuristics appropriate to the context in question;

iii) identification of methodologies for conceptualizing the interface that the user reconciles the perspectives with assumptions of usability, accessibility and comfort cognitive;

iv) integration of knowledge acquired in the “state of the art” of the thesis project and in the methodological basis of doctoral work.

Learning outcomes and competences

This context should serve as a stimulus for each student to assess and strengthen their respective state of the art in order to significantly improve the reading that makes the contribution of technological mediation for their work context or doctorate.

The second stage of the iterative cycle focuses on the symbolic construction and execution of a method of screening in the context of a real Web system that fits into the context of thematic perspective PhD. To this end, each student should define the specific heuristic, more appropriate to the case study and including guiding assumptions of analysis of usability, accessibility and satisfaction.
Finally, the work must be defended in public space and presented in the form of a short paper, in Portuguese or English (preferred).

Working method

Presencial

Pre-requirements (prior knowledge) and co-requirements (common knowledge)

Motivation to address Communication and Information Science problems in technology mediated contexts.

Program

1. Interaction Paradigms
Interaction, interactivity and interface
Historical perspective of the paradigms
Paradigms of Interaction
    WIMP and GUI
    NUI (voice, touch, gesture and haptic)
    Mobile devices (smartphones & tablets)
    Multimedia - multimodal
    Virtual reality (augmented and mixed)
    Direct Manipulation (applied in information visualisation)
    tangible
    technological ubiquity
interactivity
Types of Interfaces
Current and future trends

2. Cognitive Processes and Cognitive Comfort
Human aspects of HCI
 Basic concepts of Cognitive Psychology - perception, attention, memory, problem solving, decision making and cognitive styles -     

some current issues
 Interaction perceptual-motor
 Mental Models
 Emotions and their relationship with cognition

Aspects of interaction - some issues studied in this area
 Motivation of users
 Issues of gender, age, disability and interculturality related to HCI

3. Methodologies Integration of Tacit Knowledge and Explicit
Tacit Knowledge (CT) vs. Explicit Knowledge (EC)
Importance of the conversion process of CT in EC
Methodology for collection and possible conversion of CT in EC

4. Project Management Models in HCI
User Centered Design (user-centric)
Community Centered Design (centered communities)
Design Cooperative / Participatory Design (participatory)
Contextual Design (contextual)
prototyping

5. Techniques and Methodologies for Assessing Interaction
Empirical methods (fieldwork / lab)
Analytical methods (heuristic)
Human-centered design for interactive systems (ISO 9241-210: 2010)
Evaluation of usability (ISO 9241-11: 1998 and Optimal Experience)
    Reason - Effectiveness and efficiency
    Emotions and Feelings - Satisfaction

 

Mandatory literature

Akoumianakis, D., Constantine Stephanidis, C. ; Universal Design in HCI: A critical review of current research and practice, Conference on Human Factors in Computing Systems, 2001
Beyer H. & Holtzblatt, K. ; Contextual Design : A Customer-Centered Approach to Systems Designs (Interactive Technologies), Morgan Kaufmann, 1997. ISBN: ISBN: 1-55860
Dix, A., Finlay, J., Abowd, G., & Beale, R. ; Human-Computer Interaction, Prentice Hall, , 1993. ISBN: ISBN: 0-13-437211-5.
Emiliani, P., Steffan, I. ; The Design for all approach in the ICT environment and the European design for all e-accessibility network., CIB W084, “Building Comfortable and Liveable Environments for All”, International Meeting "Technological Tools Supporting The Accessible Environment”, Georgia Tech University, Atlanta, USA, 2008
Healy, A. F. (Ed.) ; Experimental Cognitive Psychology and its applications. , Washington: APA, 2005. ISBN: ISBN: 1-59147-183-4
Holtzblatt, K., Wendell J. & Wood S.; Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design. , Morgan Kaufmann, 2005. ISBN: ISBN: 0-12-354051
Csíkszentmihályi, Mihály; Flow - The Psychology of Optimal Experience, Harper Collins e-books, 1990
International ISO Standard 9241-11; Ergonomic requirements for office work with visual display terminals (VDTs) - Part 11: Guidance on usability, International ISO Standard 9241-11, 1998
Klironomos, I., Antona, M., Basdekis, I., Stephanidis, C.; White Paper: promoting Design for All and e-Accessibility in Europe, Univers. Access Inf. Soc. , Vol.5, edition 1, 105-119, 2006
Martin, L. L., & Clore, G. L. ; Theories of mood and cognition: a user’s guidebook, N. Jersey: LEA, 2001. ISBN: ISBN: 0-8058-2784-6
Nielsen, J.; Usability Engineering, AP Professional, Boston, XIV, pp 362, 1993
Nielsen, J.; Designing Web Usability: The Practice of Simplicity, Indianapolis (IN), New Riders, XIII, 2000
Picard, R. W. ; Affective computing, Cambridge: The MIT Press, 2000. ISBN: ISBN:0-262-66115-2
Preece, J., et. al.; Human-Computer Interaction, Addison – Wesley, 1997. ISBN: ISBN: 0-201-62769-8
Preece, J. ; Online Communities: Supporting Sociability, Designing Usability , Wiley, 2000. ISBN: ISBN: 0-471-80599-8
Schuler D. & Namioka A. (Eds.); Participatory Design: Principles and Practices , Lawrence Erlbaum Associates, 1993. ISBN: ISBN-10: 0805809511
Sharp, H., Rogers, Y., & Preece, J.; Interaction Design: Beyond Human-Computer Interaction, Wiley; 2 edition, 2007. ISBN: ISBN: 978-0-470-01866-8
Shneiderman, B.; Designing the User Interface: Strategies for Effective Human-Computer Interaction, Addison-Wesley Pub Co; 3rd edition, pp 638, 1997. ISBN: 0201694972
Jacko, J. A., & Sears, A. (Eds.) ; The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications , N. Jersey: LEA, 2003). ISBN: 0-8058-4468-6
Ware, C.; Information Visualization: Perception for Design (Interactive Technologies), Morgan Kaufmann; 2 edition, pp 486, 2004. ISBN: - 10: 1558608192

Teaching methods and learning activities

The student should find in this course of Interaction Design and Analysis, specific transdisciplinary knowledge to develop, within the synergies created by studies conducted in both institutions, adequate for the analysis and action in contexts of technologically mediated communication and information, particularly in the area dedicated to human-computer interfaces.


The challenges included in this course should also stimulate the systematic and continuous production of original knowledge and its dissemination. Production should be directly correlated with skills in design and evaluation of the interaction in this case as a contribution to the development of the draft doctoral thesis project.


This course should enhance or develop the following skills:

i) understand critically, and use research methods from the sub-area of Human-Computer Interaction in order to assess the methodological proposals of doctoral work;

ii) conduct original research that contributes to the widening of frontiers of scientific knowledge in the areas of human and institutional communication and information science in addressing the relevance in terms of usability and accessibility of technical systems and devices belonging to it;

iii) work performance sustained research and its dissemination with a view to rigorous critical thinking and consequent constructive intervention in the design process of interaction in contexts of technological mediation.

keywords

Social sciences > Communication sciences
Technological sciences > Technology > Interface technology
Social sciences > Communication sciences > On-line information services
Technological sciences > Technology > Communication technology > Media production
Technological sciences > Technology > Measurement technology
Humanities > Information science > Information management > Information processing

Evaluation Type

Distributed evaluation without final exam

Assessment Components

Designation Weight (%)
Participação presencial 10,00
Trabalho escrito 90,00
Total: 100,00

Amount of time allocated to each course unit

Designation Time (hours)
Estudo autónomo 44,00
Frequência das aulas 48,00
Trabalho de investigação 70,00
Total: 162,00

Eligibility for exams

The teaching-learning strategy based on an iterative cycle of knowledge building that starts with the stimulating intervention and lectures of faculty members, complemented by an appeal to the participation of students through a critical response to the topics and examples on display. This first step should contextualize the students in the sub-area of interaction design, highlighting the problems typically associated with him.

Calculation formula of final grade

The assessment is done continuously throughout the course. The various components of evaluation are collected in presencial environment, or as the result of autonomous work:

 

- Presentation of thematic context, its relevance and research synthesis [30%]

- Development of a short scientific paper (English or Portuguese language), public presentation and discussion [70%]

The following items may influence the fnal grade in +- 2/20 point scale:

- Track record of the student and the indicators of participation, attendance and timeliness

- Discussion and contributions in public space on the work of others

Examinations or Special Assignments

 



 










 









 


(special cases evaluated by teachers)





Internship work/project

n/a

Special assessment (TE, DA, ...)

n/a

Classification improvement

 



 










 









 


(work proposed by teachers)





Observations

n/a

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