Strategy and Internationalisation of Services

Code:

2GS106

Acronym:

EIS

Keywords
Classification	Keyword
OFICIAL	Management Studies

Instance: 2011/2012 - 2S

Active?	Yes
Responsible unit:	Management
Course/CS Responsible:	Master in Services Management

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
EGI	24	Bologna Official Syllabus	1	-	7,5	56	202,5
GS	26	Bologna Official Syllabus	1	-	7,5	56	202,5

Teaching language

Portuguese

Mandatory literature

James A. Fitzsimmons, Mona J. Fitzsimmons ; Service management : operations, strategy, information technology, MacGraw-Hill , 2011. ISBN: 978-007-128927-6

Evaluation Type

Distributed evaluation with final exam