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Publication

Studying the Impact of the Organizational Structure on Airline Operations Control

Title
Studying the Impact of the Organizational Structure on Airline Operations Control
Type
Chapter or Part of a Book
Year
2015
Authors
Nuno Machado
(Author)
Other
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António Castro
(Author)
Other
Eugénio Oliveira
(Author)
FEUP
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Scientific classification
FOS: Natural sciences > Computer and information sciences
CORDIS: Physical sciences > Computer science > Informatics
Other information
Abstract (EN): This paper introduces work practice modeling and simulation as a mean to assess and evolve the airline organizational structure performance. It departs from the empirical knowledge conveyed through interviews with airline operators and builds an analytical infrastructure geared towards evaluating the current and hypothetical organizational structures. To better reproduce the operational control challenges faced by airline companies it uses real pre and post operational data containing scheduled ights, delay codes and aircraft and crew rosters. By the end of the research study, the simulation of the same operational scenario across four distinct organizational structures demonstrated improvements up to 15% in disruption handling time and up to 21% in collaborator stress.
Language: English
Type (Professor's evaluation): Scientific
Contact: Eugénio Oliveira
Notes:
No. of pages: 21
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