U.Porto’s transversal and harmonised email service that ensures the whole academic community the same functionalities, quality, security and reliability of service.
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Where is the new U.Porto’s email service hosted?
The new institutional email service infrastructure continues to be hosted in U.Porto’s servers, which are managed by U.Porto’s technicians.
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What is the quota allocated to the users of the new U.Porto’s email service?
The allocated email quota is 15GB.
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Besides my institutional account, how do I access other FEP’s email accounts I had access before (e.g. Service, Curricular Unit, Conferences, ...)?
After the conclusion of the user institutional account migration process the accesses to the other accounts the user had access before will be given. You should communicate to SIFEP if you detect any problem to access a certain email account.
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I have different email accounts in other U.Porto Schools. How do I access the different accounts?
The migration process joined all the mailboxes (identified in SIGARRA, of other U.Porto’s institutions) into one and includes the copy of all the content of those mailboxes to the new one, with a total quota of 15GB. Those mailboxes will be automatically forwarded to the new service during the migration.
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How may I set up the access through different email clients (e.g. Microsoft Outlook, Mozilla Thunderbird or Gmail)?
To set up the access to your institutional email through different email clients you should follow the instructions available
here .
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Before the email migration I had an Office 365 U.Porto’s account. How do I access my Office 365 account now?
If you have an Office 365 U.Porto’s account (upnumber@ms.uporto.pt), the Office, Onedrive and Teams apps require a new authentication with the new account and password (the same used to access the new email service). The migration of the email account did not change the data stored in the Office 365 services.
