PhD in General Management, Strategy and Entrepreneurship by at ISCTE-IUL- Lisbon University Institute (ISCTE-IUL/ISCTE Business School) (PhD Theses: “Lean Thinking in Healthcare Services: -Learning from Case Studies”); MSc degree in Healthcare Services Management by the same institution (ISCTE-IUL) (Master theses: “Monitoring Outsourcing Activities’ Performance – Carlton Life Case Study”); degree in Management (Catholic University of Porto). Author and co-author of International Journals publications and speaker at international conferences. Associated Guest Lecturer in Management Masters and Executive Programs in Courses of: “Project Management”, “Lean Thinking and Quality Management” and “Services Innovation Management”. Past professional experience in Industry in the areas of Operations Management, Supply Chain Mangement, Outsourcing e Lean Management. Senior researcher and innovation consultant of CITE- Centre for Innovation, Technology, and Entrepreneurship, at INESC TEC - Institute for Systems and Computer Engineering, Technology and Science and member of its Scientific Board.
Link to the full list of publications: https://orcid.org/0000-0002-5870-588