Assistance

Information requests should be submitted to Academic Services, preferably through the Trouble tickets service .

Academic Services also provides in-person and telephone (+351-225571100) assistance, from September through June, during the following hours:

Cycles of Study/Students	Type of Assistance	Monday	Tuesday	Wednesday	Thursday	Friday
1^st cycle	In-person	16.00-20.00	13.00-16.30	13.00-16.30	13.00-16.30	13.00-15.00
	Telephone	10.00-13.00	10.00-13.00	10.00-13.00	10.00-13.00	10.00-13.00
2^nd and 3^rd cycle	In-person	16.00-20.00	15.00-18.30	15.00-18.30	13.00-16.00	13.00-16.00
	Telephone	10.00-13.00	10.00-13.00	10.00-13.00	10.00-13.00	10.00-13.00
Continuing education	In-person	16.00-20.00	15.00-18.30	15.00-18.30	13.00-16.30	13.00-16.00
	Telephone	10.00-13.00	10.00-13.00	10.00-13.00	10.00-13.00	10.00-13.00
International Mobility	In-person	9.30-12.30	9.30-12.30	9.30-12.30	9.30-12.30	9.30-12.30
	Telephone	14.30-16.30	14.30-16.30	14.30-16.30	14.30-16.30	14.30-16.30
Classes and Schedules

In July and August the in-person and telephone assistance is provided daily between 14.00 and 16.00. Assistance outside these hours should be scheduled by sending an email to the contacts listed below. Classes and Schedules assistance is not available during the month of August.

Academic Services may also be contacted by e-mail:

1^st cycle programmes (First Degrees): sa_lic@fep.up.pt
2^nd cycle programmes (Masters): sa.posgraduacao@fep.up.pt
3^rd cycle programmes (Doctorates): sa_dout@fep.up.pt
Continuing education courses: sa.posgraduacao@fep.up.pt
Mobility IN: erasmus_in@fep.up.pt
Mobility OUT: erasmus@fep.up.pt
Classes and Schedules: sa_hor@fep.up.pt

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