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Human Resources Management

Code: 2GESS06     Acronym: GRH

Keywords
Classification Keyword
OFICIAL Management Studies

Instance: 2021/2022 - 2S Ícone do Moodle

Active? Yes
Responsible unit: Management
Course/CS Responsible: Master in Health Care Economics and Management

Cycles of Study/Courses

Acronym No. of Students Study Plan Curricular Years Credits UCN Credits ECTS Contact hours Total Time
GESS 30 Bologna Syllabus since 2012 1 - 4 28 108

Teaching language

Portuguese

Objectives

(a) Make sense of the different theoretical perspectives and approaches to the management of the workforce and their contribution and implications to the individual well-being of the staff, the organisational efficiency, and the quality of care.

(b) Develop the skills and abilities to manage health professionals in a context of significant changes in work relations

(c) Apply the relevant concepts and theoretical frameworks to make sense of the behaviour of health professionals and other stakeholders of health organisations.

Learning outcomes and competences

(1) Interpret the concept of human resource management and compare the contributions, implications and limitations of the different models and perspectives on the management of people, and particularly in the context of healthcare organisations.

(2) Analyse the internal consistency of HR policies and practices and assess their effects on performance, professionals' well-being, and service quality. 

(3) Analyse the changes associated with the new work relations and their implications for human resource management and the professionals involved.

(4) Examine the teams' working conditions in a context of interprofessional relationships and role hybridisation.

Working method

Presencial

Program

1. Human resource management. Origins and meaning of the HRM concept. Soft and hard versions of the model. Work relations and psychological contract. Specific features and stakeholders of healthcare organisations.

2. Human resource management and performance. The “best practices” and “best fit” approaches. Inconsistencies and perceptions of justice. Managerialism and 'deprofessionalisation'

3. Human resource management, individual well-being and performance. The "mutual gains" and the "conflicting outcomes" perspectives. Dimensions of well-being. Night work and shift work. Intensification of work.

4. HR systems in healthcare organisations. Control systems, high-involvement work systems, high-performance work systems, and internal market systems. Segmentation of the workforce. Dualisation and intra-professional relations. Recruitment and retention. Training. Performance appraisal and performance management.

5. New developments in HRM. Socially responsible HRM. Sustainable HRM. Green HRM.

6. New work relations. Flexibility. Non-standard employment arrangements. Precarious work. Outsourcing. Labour market intermediaries. Independent work, work on-call, and zero-hours contracts. The digital transformation in healthcare organisations: impact on work relations and and work-life relations.

7. Teamwork in healthcare. Psychological safety and learning behaviour. Interprofessional relations. Hibridisation of health professionals. Competencies of HR managers.


Mandatory literature

Gomes, J. F., Cunha, M. P. , Rego, A., Cunha, R. C. , Cabral-Cardoso, C. & Marques, C. A. ; Manual de gestão de pessoas e do capital humano (2ª edição revista e corrigida), Edições Sílabo, 2010
Niles, N.J. ; Basic Concepts of Health Care Human Resource Management (2nd edition), Jones & Bartlett Learning, 2019

Complementary Bibliography

Dubois, C.A., Mckee, M. & Nolte, E. (Eds.) ; Human resources for health in Europe. , Open University Press, 2006
Hewitt-Taylor, J. ; Understanding and Managing Change in Healthcare: A Step-by-Step Guide, Palgrave Macmillan., 2013
Boxall, P. F. and Purcell, J. ; Strategy and human resource management (4th edition), Palgrave, 2016

Teaching methods and learning activities

Presentation by the teacher of the key concepts, and the major approaches and traditions associated with the different topic areas. Examination and discussion of short-cases and exercises. The discussion should reflect the appropriate theoretical framework, as well as the personal and professional experience of the students. Assignment with field study.

Evaluation Type

Distributed evaluation with final exam

Assessment Components

Designation Weight (%)
Exame 50,00
Trabalho escrito 50,00
Total: 100,00

Amount of time allocated to each course unit

Designation Time (hours)
Estudo autónomo 62,00
Frequência das aulas 21,00
Trabalho de campo 5,00
Trabalho escrito 20,00
Total: 108,00

Eligibility for exams

Class attendance is compulsory according to UP regulations (missing classes should not excede 25 percent of the scheduled classes).

Calculation formula of final grade

Final grade = written test (50%) + empirical assignment (50%) 

Minimum grade in each element: 7.5/20.

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