MobiPag: Integrated Mobile Payment, Ticketing and Couponing Solution Based on NFC

• Type: Article in International Scientific Journal
• Date: 2014

Authors

Helena Rodrigues (Author) Other; Rui José (Author) Other; André Coelho (Author) Other; Ana Melro (Author) Other; Marta Campos Ferreira (Author) FEUP; João Falcão e Cunha (Author) FEUP; Miguel Pimenta Monteiro (Author) FEUP; Carlos Ribeiro (Author) Other

Journal

Title: Sensors

Vol. 14 No. 8

Pages: 13389-13415

ISSN: 1424-3210

Publisher: MDPI

Indexing

ISI Web of Knowledge - 18 Citations

Scopus - 25 Citations

Scientific classification

FOS: Engineering and technology

Other information

Authenticus ID: P-009-PWZ

DOI: 10.3390/s140813389

Abstract (EN): Mobile payments still remain essentially an emerging technology, seeking to fill the gap between the envisioned potential and widespread usage. In this paper, we present an integrated mobile service solution based on the near field communication (NFC) protocol that was developed under a research project called MobiPag. The most distinctive characteristic of Mobipag is its open architectural model that allows multiple partners to become part of the payment value-chain and create solutions that complement payments in many unexpected ways. We describe the Mobipag architecture and how it has been used to support a mobile payment trial. We identify a set of design lessons resulting from usage experiences associated with real-world payment situations with NFC-enabled mobile phones. Based on results from this trial, we identify a number of challenges and guidelines that may help to shape future versions of NFC-based payment systems. In particular, we highlight key challenges for the initial phases of payment deployments, where it is essential to focus on scenarios that can be identified as more feasible for early adoption. We also have identified a fundamental trade-off between the flexibility supported by the Mobipag solution and the respective implications for the payment process, particularly on the users' mental model.

Language: English

Type (Professor's evaluation): Scientific

No. of pages: 27