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An activity-centric perspective to upframe customer experience and foster service innovation

Title
An activity-centric perspective to upframe customer experience and foster service innovation
Type
Other Publications
Year
2017
Authors
Jorge Teixeira
(Author)
Other
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Lia Patrício
(Author)
FEUP
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Karl-Jakob Mickelsson
(Author)
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Kristina Heinonen
(Author)
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Raymond P. Fisk
(Author)
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Other information
Authenticus ID: P-011-5XZ
Language: English
Type (Professor's evaluation): Scientific
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