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Managing Service Quality - Selected Papers from SERVSIG Conference 2010

Title
Managing Service Quality - Selected Papers from SERVSIG Conference 2010
Type
Book
Year
2011
Authors
Raymond P. Fisk
(Editor)
Other
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Lia Patrício
(Editor)
FEUP
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Publicação em ISI Web of Science ISI Web of Science
Scientific classification
FOS: Social sciences > Economics and Business
Other information
Language: English
Type (Professor's evaluation): Scientific
ISBN: 978-1-78052-230-2
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