Quantitative Approaches on Staff Scheduling and Rostering in Hospitality Management: An Overview

• Type: Article in International Scientific Journal
• Date: 2012

Authors

Marta Rocha (Author) FEUP; José F. Oliveira (Author) FEUP; Maria Antónia Carravilla (Author) FEUP

Journal

Title: American Journal of Operations Research

Vol. 02

Pages: 137-145

ISSN: 2160-8830

Publisher: Scientific Research

Scientific classification

FOS: Engineering and technology > Other engineering and technologies

CORDIS: Technological sciences > Engineering > Industrial engineering

Other information

Authenticus ID: P-00N-CR4

DOI: 10.4236/ajor.2012.21016

Abstract (EN): Staff scheduling and rostering problems, with application in several application areas, from transportation systems to hospitals, have been widely addressed by researchers. This is not the case of hospitality services, which have been for- gotten by the quantitative research literature. The purpose of this paper is to provide some insights on the application of staff scheduling and rostering problems to hospitality management operations, reviewing existing approaches developed in other similar areas, such as nurse rostering or examining adaptable problem models, such as the tour scheduling.

Language: English

Type (Professor's evaluation): Scientific