Go to:
Logótipo
Comuta visibilidade da coluna esquerda
Você está em: Start > Publications > View > A Proposed Methodology for Enhancing Technology Service Delivery Systems: An Application to Internet Banking
Publication

Publications

A Proposed Methodology for Enhancing Technology Service Delivery Systems: An Application to Internet Banking

Title
A Proposed Methodology for Enhancing Technology Service Delivery Systems: An Application to Internet Banking
Type
Article in International Conference Proceedings Book
Year
2002
Authors
Lia Patrício
(Author)
FEUP
View Personal Page You do not have permissions to view the institutional email. Search for Participant Publications View Authenticus page Without ORCID
Raymond Fisk
(Author)
Other
The person does not belong to the institution. The person does not belong to the institution. The person does not belong to the institution. Without AUTHENTICUS Without ORCID
Conference proceedings International
Pages: 364-374
5º Workshop Iberoamericano de Ingeniería de Requisitos y Ambientes Software
La Habana,Cuba
Other information
Resumo (PT):
Abstract (EN):
Language: English
Type (Professor's evaluation): Scientific
No. of pages: 11
Documents
We could not find any documents associated to the publication.
Related Publications

Of the same authors

Multi-Interface Service System Design: Application to Banking and Retailing (2008)
Summary of Presentation in an International Conference
Lia Patrício; Raymond Fisk; João Falcão e Cunha
Improving satisfaction with bank service offerings : measuring the contribution of each delivery channel (2003)
Article in International Scientific Journal
Lia Raquel Neto Martins de Lima Patrício; Raymond Fisk; João Bernardo de Sena Esteves Falcão e Cunha
Bringing Marketing methods to Interaction Design: a study of Internet banking (2004)
Article in International Conference Proceedings Book
Lia Patrício; João Falcão e Cunha; Raymond Fisk
The Relevance of User Experience Requirements in Interface Design – a Study of Internet Banking (2003)
Article in International Conference Proceedings Book
Lia Patrício; João Falcão e Cunha; Raymond Fisk
Service Experience Blueprint: Application and Extension to Two Online Services (2007)
Article in International Conference Proceedings Book
Lia Patrício; Raymond Fisk; João Falcão e Cunha

See all (7)

Recommend this page Top
Copyright 1996-2025 © Faculdade de Direito da Universidade do Porto  I Terms and Conditions  I Acessibility  I Index A-Z
Page created on: 2025-07-09 at 22:25:23 | Privacy Policy | Personal Data Protection Policy | Whistleblowing