Abstract (EN):
This paper develops a method, based on the Malmquist index, for the identification of
differences in decision making units (DMUs) performance that can be attributed to their
association with certain programs (or groups). The new performance index comparing two
groups of DMUs can be multiplicatively decomposed into an index comparing the efficiency
spread within each group, and an index reflecting the productivity gap between the ¿best practice¿ frontiers. The applicability of the method is illustrated in the context of the comparison of regional performance of bank branches within a country.
Language:
English
Type (Professor's evaluation):
Scientific
No. of pages:
7