Cost efficiency, production and value-added models in the analysis of bank branch performance

• Type: Article in International Scientific Journal
• Date: 2005

Authors

A. S. Camanho (Author) FEUP; R. G. Dyson (Author) Other

Journal

Title: Journal of the Operational Research Society

Vol. 56 No. 5

Pages: 483-494

ISSN: 0160-5682

Publisher: Taylor & Francis

Indexing

ISI Web of Knowledge - 26 Citations

ISI Web of Science

Scopus - 42 Citations

INSPEC

Scientific classification

FOS: Engineering and technology > Other engineering and technologies

CORDIS: Social sciences > Economics > Management studies > Industrial management

Other information

Authenticus ID: P-000-3NY

DOI: 10.1057/palgrave.jors.2601839

Abstract (EN): This paper develops a framework for performance appraisal in the context of a bank branch network. A data envelopment analysis model is advocated that can identify both input and output inefficiencies from a cost minimization perspective. The model is then applied to the analysis of a bank branch network and the production and value-added approaches are deployed jointly to give a comprehensive assessment of bank branch efficiency. The sources of underperformance are identified and their managerial implications are explored.

Language: English

Type (Professor's evaluation): Scientific

No. of pages: 12