A Conceptual Framework for an Integrated Information System to Enhance Urban Mobility

• Type: Article in International Scientific Journal
• Date: 2021

Authors

Sérgio Pedro Duarte (Author) FEUP; Jorge Pinho de Sousa (Author) FEUP; Jorge Freire de Sousa (Author) FEUP

Journal

Title: International Journal of Decision Support System Technology

Vol. 13 No. 4

Pages: 33-49

ISSN: 1941-6296

Publisher: IGI Global

Indexing

ISI Web of Knowledge - 0 Citations

Scopus - 1 Citation

Other information

Authenticus ID: P-00V-B4A

DOI: 10.4018/ijdsst.2021100103

Abstract (EN): The multiplicity of stakeholders in urban contexts can greatly increase the complexity of transportation systems. Since all stakeholders depend, to varying degrees, on the same data to get the information for their mobility, this work considers that an integrated information system, focused on their different needs, will significantly improve the efficiency of transportation systems. A stakeholder-focused system makes the provided information more relevant, while an integrated system fosters the sharing of the data that generates this information. To build such a system, a conceptual framework focused on stakeholders and their decision processes was developed. This new framework takes advantage of existing ones, such as the Zachman framework, the Enterprise Architecture Design, and the Multilevel Service Design. The proposed multidisciplinary approach, putting together information systems (IS) and service design concepts, has considerable potential in ensuring that the right information reaches each stakeholder at the right time.

Language: English

Type (Professor's evaluation): Scientific

No. of pages: 17