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Design of a prototype for performing hospital benchmarking: Production and management of hospital quality indicators

Title
Design of a prototype for performing hospital benchmarking: Production and management of hospital quality indicators
Type
Article in International Conference Proceedings Book
Year
2012
Authors
Gaspar, J
(Author)
Other
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Rocha, N
(Author)
Other
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Freitas A
(Author)
FMUP
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Conference proceedings International
Pages: 312-317
HEALTHINF 2012 - Proceedings of the International Conference on Health Informatics
Vilamoura, Algarve, 1 February 2012 through 4 February 2012
Indexing
Publicação em Scopus Scopus - 0 Citations
Other information
Authenticus ID: P-008-47V
Abstract (EN): Introduction: Hospitals are complex organizations and the quality and efficiency of care and the hospital assessment performance are complex features to measure and estimate. Aim: To extract an useful knowledge from hospital databases to develop a hospital dashboard for quality and management indicators and to generate sufficient information, relevant and timely, to assist in decision-making processes. Methods: This study was structured with four distinct phases: preliminary study, literature review, definition and development, and evaluation results. Results: The preliminary studies were grouped in production and quality hospital indicators. In 2010 there was a reduction (3.5%) in the total number of episodes, a reduction (30%) on exceptional short LOS episodes, a significant reduction of obstetric complications, and an increase the problems related to clinical coding. Discussion: In a preliminary way, it can be observed the importance in a hospital management of such results synthesized and summarized in groups of production and quality hospital indicators. Conclusion: This work comprises the study of solutions can contribute to the improvement of healthcare delivery, aiming towards management support and the desired hospital operating costs reduction.
Language: English
Type (Professor's evaluation): Scientific
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Freitas A; Gaspar, J; Rocha, N; Marreiros, G; da Costa Pereira, A
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