Ten Years Exploring Service Science: Looking Back to Move Forward

• Type: Article in International Conference Proceedings Book
• Date: 2020

Authors

Jorge Teixeira (Author) FEUP; Vera L. Miguéis (Author) FEUP; Marta Campos Ferreira (Author) Other; Maria Henriqueta Nóvoa (Author) FEUP; João Falcão e Cunha (Author) FEUP

Conference proceedings International

Title: EXPLORING SERVICE SCIENCE (IESS 2020)

Pages: 334-346

10th International Conference on Exploring Service Science (IESS)

Univ Porto, Fac Engn, Porto, PORTUGAL, FEB 05-07, 2020

Indexing

ISI Web of Knowledge - 0 Citations

Scopus - 0 Citations

INSPEC

Other information

Authenticus ID: P-00R-VS8

DOI: 10.1007/978-3-030-38724-2_24

Abstract (EN): In celebration of the 10th anniversary of the International Conference on Exploring Service Science (IESS), this paper takes a historical look at the papers that have been published in the IESS proceedings. The analysis is focused on the development and evolution of the IESS community and of the main research topics covered by the published papers over time. The IESS community is portrayed in terms of authors, their affiliations and co-authoring network, while the topics are analyzed according to the papers' keywords. Moreover, this paper analyzes the impact of the papers published in this decade, in terms of citations. These results are then discussed in light of the observed trends and of the evolution of the service science field, to guide the future development of the IESS conference and of research on service science.

Language: English

Type (Professor's evaluation): Scientific

No. of pages: 13