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Supporting the Operation of Semi-structured Work Systems

Title
Supporting the Operation of Semi-structured Work Systems
Type
Article in International Conference Proceedings Book
Year
2010
Authors
Silva, J
(Author)
Other
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Marques, H
(Author)
Other
The person does not belong to the institution. The person does not belong to the institution. The person does not belong to the institution. Without AUTHENTICUS Without ORCID
Conference proceedings International
Pages: 416-425
Conference on ENTERprise Information Systems
Viana do Castelo, Portugal, 20, 21 e 22 de Outubro de 2010
Other information
Authenticus ID: P-003-ARA
Abstract (EN): A semi-structured work system (SSWS) combines business processes and activities with different specification levels, from highly structured workflow processes to loosely structured collaborative activities. In the first part of the paper, the fundamental concepts regarding business process management systems are reviewed in order to highlight their shortcomings as far as the management of SSWS is concerned. The second part of the paper discusses the requirements of information systems targeted to support effectively the activity of SSWS. The final part of the paper introduces a system that was developed accordingly to those requirements and the preliminary results of their application.
Language: English
Type (Professor's evaluation): Scientific
No. of pages: 10
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