Designing Product Service Systems in the Context of Social Internet of Things

• Type: Article in International Conference Proceedings Book
• Date: 2016

Authors

Carpanen, P (Author) Other; Lia Patrício (Author) FEUP; Ribeiro, B (Author) Other

Conference proceedings International

Title: EXPLORING SERVICES SCIENCE (IESS 2016)

Pages: 419-431

7th International Workshop on Exploring Service Science (IESS)

Bucharest, ROMANIA, MAY 25-27, 2016

Indexing

ISI Web of Knowledge - 7 Citations

Scopus - 6 Citations

Other information

Authenticus ID: P-00K-GXZ

DOI: 10.1007/978-3-319-32689-4_32

Abstract (EN): Technology has taken its toll on human life and is present everywhere. Within the context of smart cities projects, there is a need to see how social relationship can be translated to objects and a new paradigm - the Social Internet of Things tries to address this transition. This research aims to develop a new approach for the product service systems design in the context of the social internet of things, with a case study of the development of a new smart social bike service. The research uses the design thinking approach to integrate concept of product service system into the multi-level service design. New service concepts are proposed and an architecture is designed for the operationalization of the service based on the Social Internet of Things paradigm. This research aims to show how service design methods can be applied in the context of product service systems and social internet of things.

Language: English

Type (Professor's evaluation): Scientific

No. of pages: 13