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Proceedings of QUIS13- 13th International Research Symposium on Service Excellence in Management

Title
Proceedings of QUIS13- 13th International Research Symposium on Service Excellence in Management
Type
International Conference Proceedings Book
Year
2013
Other information
Type (Professor's evaluation): Scientific
Documents
We could not find any documents associated to the publication.
Publications included
A scale to assess company social network members¿ perceptions
Summary of Presentation in an International Conference
Carla Carvalho Martins (Author) (FEUP); Lia Patrício (Author) (FEUP)
Designers Unite! Bridging service design with interaction design through extended service blueprinting
Summary of Presentation in an International Conference
Jorge Teixeira (Author) (FEUP); Lia Patrício (Author) (FEUP); Ko-Hsun Huang (Author) (Other); Leonel Nóbrega (Author) (Other); Larry Constantine (Author) (Other); Raymond P. Fisk (Author) (Other)
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