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Another Publication in an International Scientific Journal

Special issue ‘QUIS-15: Service Interactions and Well-being
Lia Patrício (Author) (FEUP); Jorge Teixeira (Author) (FEUP); Gabriela Beirão (Author) (FEUP)
2020
A brief history of SERVSIG
Fisk, RP (Author) (Other); Lia Patrício (Author) (FEUP)
2011
Indexing

Article in International Scientific Journal

Value cocreation in service ecosystems Investigating health care at the micro, meso, and macro levels
Gabriela Beirão (Author) (FEUP); Lia Patrício (Author) (FBAUP); Fisk, RP (Author) (Other)
2017
Indexing
Understanding value co-creation in complex services with many actors
Pinho, N (Author) (Other); Gabriela Beirão (Author) (FEUP); Lia Patrício (Author) (FEUP); Fisk, RP (Author) (Other)
Understanding the customer experience with smart services
Luisa Gonçalves (Author) (Other); Lia Patrício (Author) (FEUP); Jorge Teixeira (Author) (FEUP); Nancy V. Wünderlich (Author) (Other)
2020
Indexing
Understanding service ecosystem dynamics: a typology
As'ad, N (Author) (Other); Lia Patrício (Author) (FEUP); Koskela-Huotari, K (Author) (Other); Edvardsson, B (Author) (Other)
2024
Indexing
Understanding participation in company social networks
Carla Martins (Author) (FEUP); Lia Patrício (Author) (FEUP)
Understanding participation in company social networks
Martins, CS (Author) (Other); Lia Patrício (Author) (FEUP)
2013
Indexing
Sixth SERVSIG international research conference 2010, Porto, Portugal - special issue
Raymond P. Fisk (Author) (Other); Lia Patrício (Author) (FEUP)
Leveraging service design for healthcare transformation: toward people-centered, integrated, and technology-enabled healthcare systems
Lia Patrício (Author) (FEUP); Sangiorgi, D (Author) (Other); Mahr, D (Author) (Other); Caic, M (Author) (Other); Kalantari, S (Author) (Other); Sundar, S (Author) (Other)
2020
Indexing
Leveraging service design as a multidisciplinary approach to service innovation
Maíra Prestes Joly (Author) (Other); Jorge Teixeira (Author) (FEUP); Lia Patrício (Author) (FEUP); Daniela Sangiorgi (Author) (Other)
2019
Indexing
Elevating the human experience (HX) through service research collaborations: introducing ServCollab
Fisk, RP (Author) (Other); Alkire, LA (Author) (Other); Anderson, L (Author) (Other); Bowen, DE (Author) (Other); Gruber, T (Author) (Other); Ostrom, AL (Author) (Other); Lia Patrício (Author) (FEUP)
2020
Indexing
Customer experience modeling: from customer experience to service design
Teixeira,Jorge (Author) (FEUP); Patricio, Lia (Author) (FEUP); Nuno J. Nunes (Author) (Other); Leonel Nóbrega (Author) (Other); Raymond P. Fisk (Author) (Other); Larry Constantine (Author) (Other)
Billions of impoverished people deserve to be better served A call to action for the service research community
Fisk, RP (Author) (Other); Anderson, L (Author) (Other); Bowen, DE (Author) (Other); Gruber, T (Author) (Other); Ostrom, A (Author) (Other); Lia Patrício (Author) (FEUP); Reynoso, J (Author) (Other); Sebastiani, R (Author) (Other)
2016
Indexing
Advancing service design research with design science research
Jorge Teixeira (Author) (FEUP); Lia Patrício (Author) (FEUP); Tuure Tuunanen (Author) (Other)
2019
Indexing

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