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Publications with the same journal as the Determinants of customer price sensitivity: an empirical analysis publication

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Article in International Scientific Journal

The role of employee emotional competence in service recovery encounters
Teresa Fernandes (Author) (FEP); Marta Morgado (Author) (FEP); Maria Antónia Rodrigues (Author) (Other)
SDG commentary: services that enable well-being of the human species
Hammedi, W (Author) (Other); Parkinson, J (Author) (Other); Lia Patrício (Author) (FEUP)
2024
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SDG commentary: service ecosystems with the planet - weaving the environmental SDGs with human services
Jorge Teixeira (Author) (FEUP); Gallan, AS (Author) (Other); Wilson, HN (Author) (Other)
2023
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"Futurizing" smart service: implications for service researchers and managers
Nancy Viola Wuenderlich (Author) (Other); Kristina Heinonen (Author) (Other); Amy L. Ostrom (Author) (Other); Lia Patricio (Author) (FEUP); Rui Sousa (Author) (Other); Chris Voss (Author) (Other); Jos G.A.M. Lemmink (Author) (Other)
Assessing the impact of mystery client traits on service evaluation
Pedro Quelhas Brito (Author) (FEP); Rambocas M. (Author) (Other)
2016
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