Quantitative Approaches on Staff Scheduling and Rostering in Hospitality Management: An Overview

• Tipo: Artigo em Revista Científica Internacional
• Data: 2012

Autores

Marta Rocha (Autor) FEUP; José F. Oliveira (Autor) FEUP; Maria Antónia Carravilla (Autor) FEUP

Revista

Título: American Journal of Operations Research

Vol. 02

Páginas: 137-145

ISSN: 2160-8830

Editora: Scientific Research

Classificação Científica

FOS: Ciências da engenharia e tecnologias > Outras ciências da engenharia e tecnologias

CORDIS: Ciências Tecnológicas > Engenharia > Engenharia industrial

Outras Informações

ID Authenticus: P-00N-CR4

DOI: 10.4236/ajor.2012.21016

Abstract (EN): Staff scheduling and rostering problems, with application in several application areas, from transportation systems to hospitals, have been widely addressed by researchers. This is not the case of hospitality services, which have been for- gotten by the quantitative research literature. The purpose of this paper is to provide some insights on the application of staff scheduling and rostering problems to hospitality management operations, reviewing existing approaches developed in other similar areas, such as nurse rostering or examining adaptable problem models, such as the tour scheduling.

Idioma: Inglês

Tipo (Avaliação Docente): Científica