BESP - Benchmarking of Portuguese Secondary Schools

• Tipo: Artigo em Revista Científica Internacional
• Data: 2011

Autores

Maria Conceicão A. Silva Portela (Autor) Outra; Ana Maria Camanho (Autor) FEUP; Diogo Nóvoa Borges (Autor) FEUP

Revista

Título: Benchmarking: An International Journal

Vol. 18 Nº 2

Páginas: 240-260

ISSN: 1463-5771

Indexação

Scopus - 9 Citações

INSPEC

Classificação Científica

FOS: Ciências da engenharia e tecnologias > Outras ciências da engenharia e tecnologias

CORDIS: Ciências Físicas > Matemática > Matemática aplicada > Investigação operacional

Outras Informações

ID Authenticus: P-007-Y8N

DOI: 10.1108/14635771111121694

Abstract (EN): Purpose: The purpose of this paper is to illustrate the implementation of a web-based platform integrating benchmarking and data envelopment analysis (DEA) for the Portuguese secondary schools. Design/methodology/approach: The benchmarking platform is designed around a set of key performance indicators that are displayed using benchmarking graphs. These indicators are also aggregated through the methodology of DEA to provide a summary measure of performance. Findings: The benchmarking platform developed enables schools to perform internal and external evaluation through a standard model that is based on indicators of school activities. It encourages schools' efforts of continuous improvement and increases society awareness regarding schools' context and results obtained. Practical implications: The benchmarking platform can be useful for schools and general public. For the general public, there is a tool that allows the construction of user-defined rankings online and benchmarking tools that allow the comparison of performance of a specific school with others. In addition to these features, schools have in the BESP platform a repository of historical data, and the possibility to see a set of graphs that show for some indicators their evolution over time. Originality/value: This paper describes a breakthrough in the Portuguese education context. The BESP platform is the first in this context to combine DEA and benchmarking tools in a web-based environment, designed to enable real-time performance assessments.

Idioma: Inglês

Tipo (Avaliação Docente): Científica